Last Updated: February 04, 2025

Welcome to Turtle Head Productions! These Terms of Service (“Terms”) govern your use of our website, TurtleHeadProductions.com, and the purchase of our custom-printed t-shirts and other products. By accessing or using our site, you agree to comply with these Terms.

1. General Terms

  • You must be at least 18 years old or have permission from a parent or guardian to use our website.
  • By placing an order, you confirm that the information you provide is accurate and complete.
  • We reserve the right to modify these Terms at any time. Continued use of the website after changes constitutes acceptance of the new Terms.

2. Orders & Payments

  • All sales are final once an order is placed, as our products are custom-made.
  • Prices are listed in USD and may change without notice.
  • We accept major credit/debit cards and other payment methods displayed at checkout.
  • Orders will only be processed once payment is successfully received.

3. Custom Design & Printing

  • You confirm that any design, logo, or text you submit does not infringe on any copyright, trademark, or third-party rights.
  • We reserve the right to refuse or cancel orders containing offensive, inappropriate, or legally questionable content.
  • Colors and print quality may vary slightly from digital previews due to material and production variations.

4. Shipping & Delivery

  • Shipping times vary based on location and selected shipping method. Estimated delivery times are not guaranteed.
  • We are not responsible for delays caused by shipping carriers, customs, or unforeseen circumstances.
  • If a package is lost or damaged, please contact us within 3 days to resolve the issue.

5. Returns & Refunds

  • Due to the custom nature of our products, we do not accept returns or exchanges unless the product is defective or incorrect.
  • If you receive a defective or incorrect item, contact us within 10 days with photos, and we will replace or refund the item at our discretion.

6. Intellectual Property

  • All designs, logos, and content on our website are the property of Turtle Head Productions and may not be used without permission.
  • By submitting a design for printing, you grant us a non-exclusive license to print and produce your order.

7. Limitation of Liability

  • We are not responsible for any indirect, incidental, or consequential damages arising from the use of our website or products.
  • Our liability is limited to the amount paid for the order in question.

8. Governing Law

  • These Terms are governed by the laws of Texas. Any disputes must be resolved in the courts of Texas.

9. Contact Information

If you have any questions about these Terms, please contact us at:

📧 Email: jimmy@turtleheadproductions.com
📍 Address: 2216 Palm Lagoon dr, League City, Texas 77573